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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrea Carrillo

September 3, 2025

5  out of  5
rating by Andrea Carrillo
"Andy was great! He took the time to explain my coverage options clearly, which really helped me understand what I was actually paying for. I’ve spoken with other agents before, but he broke everything down, liability limits, comprehensive vs. collision, deductibles all of it so I finally feel confident about my insurance. Friendly, knowledgeable, and patient. Highly recommend Andy!"
We responded:
"Thank you for taking the time to leave this thoughtful review! ⭐️ We're so glad Andy was able to break things down so you could feel confident in your decision. We truly appreciate your recommendation and trust in us!"
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Heidi Babcock

September 2, 2025

5  out of  5
rating by Heidi Babcock
"Great job! Marti made the changes easy and quick. Thanks!"
We responded:
"Thank you so much for the great review of our Carmel State Farm! We’re so glad to hear Marti made your changes quick and easy. "
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Shannon Brown

August 29, 2025

5  out of  5
rating by Shannon Brown
"Andy was a fantastic help in setting me up with the best coverage for my situation. He took the time to thoroughly explain and answer questions. He did not try to push any unnecessary pressure products. I am happy with my experience."
We responded:
"Thank you for sharing your experience! We’re so glad Andy was able to find the right coverage for your needs and make the process comfortable and clear. We also truly appreciate you choosing us for your fire and auto policies—it’s a privilege to serve you!"
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cheryl brewer

August 28, 2025

5  out of  5
rating by cheryl brewer
"I had a great experience with Adam Jurs State Farm office. I had several questions and concerns. The office staff needed to refer me to another person. This person called back within 1 hour. It is refreshing to to have a quick response. This person answered all my questions with patience and attention. Also, every person I have talked to in the Adam Jurs office has been amazing."
We responded:
"Thank you for the great five-star review and sharing your experience! We’re so glad our team was able to respond quickly and provide the patience and attention you deserved. We truly appreciate your kind words about our office!"
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Tsega Amanuelwork

August 27, 2025

5  out of  5
rating by Tsega Amanuelwork
"Great agent, got me a good deal."
We responded:
"Thank you! We’re glad we could get you a great deal and appreciate you choosing our Carmel State Farm office!"
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Christopher Lopez

August 25, 2025

5  out of  5
rating by Christopher Lopez
"Adam Jurs State Farm Insurance Agency is fantastic! The entire team is very professional and provides great service. They help in navigating my insurance needs and they went extra mile to make sure I was well taken care of. I highly recommend them!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear our team could provide great service and go the extra mile for your insurance needs. We truly appreciate your recommendation! Thank you for trusting us with your home and auto insurance!"
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Josh Kneifel

August 20, 2025

5  out of  5
rating by Josh Kneifel
"Fantastic experience with all of our insurance needs. Alysse was a tremendous help getting my son set up with his own insurance policy for his vehicle. Highly recommended!"
We responded:
"We’re so glad to hear about your great experience! We are thrilled to know Alysse could help get your son set up with his policy. Thank you for the recommendation!"
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g taylor

August 8, 2025

5  out of  5
rating by g taylor
"Marti spent time going over my policies and being patient playing the What-If game. She is looking at different options to reduce my current premiums for house and autos. I appreciate her time and care - have been with State Farm since the 1990's. Thanks Marti!"
We responded:
"Thank you so much for your kind words and for being part of the State Farm family since the 1990s—that’s incredible! We’re so glad Marti was able to take the time to walk through your policies and explore options. Her commitment to helping customers is part of what makes our Carmel office so special. We truly appreciate your continued trust in us for both your home and auto insurance! 🏡🚗"
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Darlene Ginther

August 5, 2025

5  out of  5
rating by Darlene Ginther
"Very helpful and answered my questions!"
We responded:
"Thank you for your feedback! We’re glad we could assist and provide the information you needed. We sincerely appreciate the opportunity to insure both your home and vehicles, and we look forward to continuing to serve you. 🏠 🚗"
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Mary Kolodziej

August 1, 2025

5  out of  5
rating by Mary Kolodziej
"Responsive and an easy process. Andy and Ty were easy to work with."
We responded:
"Thank you for the kind words! We're glad to hear that Andy and Ty made the process smooth and easy for you. We truly appreciate you choosing our Carmel office for your insurance needs! 🌟"
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Canaro Cummings

July 25, 2025

5  out of  5
rating by Canaro Cummings
"I had the best experience going over my life insurance policy with Pamela! She is a true educator- she took the time to explain and break down everything in a way that finally made sense. I've had life insurance since college, but this is the first time I truly understood all the details, especially how it benefits both me and my boys. She was incredibly kind, patient, and really listened. Every question I had, she answered clearly and thoroughly. I left the conversation feeling confident and informed. Highly recommend!!!"
We responded:
"Wow—thank you so much for this incredible feedback! We're beyond grateful you took the time to share your experience, and we’re absolutely thrilled to hear how impactful your conversation with Pamela was. Life insurance is such an important topic, and it means the world to us that Pamela was able to walk you through it in a way that clear."
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Edward Kopecky

July 21, 2025

5  out of  5
rating by Edward Kopecky
"Left a voice message for my State Farm agent regarding my upcoming policy renewal. I received a call back in a timely matter from Martha Brown who was very customer focused answering all my questions and was very helpful."
We responded:
"Thank you for your kind words and great review! We're so glad to hear Martha was able to return your call promptly and provide the helpful, customer-focused service you deserve. We'll be sure to pass along your feedback!"
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Roger Daene

July 17, 2025

5  out of  5
rating by Roger Daene
"Took care of issue promptly and explained everything. Many thanks."
We responded:
"Thank you for great review and trusting us to insure your vehicle! It means a lot to know we could help and explain things clearly. Don’t hesitate to reach out for any other insurance related needs! "
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Mark Thompson

July 8, 2025

5  out of  5
rating by Mark Thompson
"I was unaware of the system change that took place recently with State Farm in Indiana that enabled the bundling of multiple vehicles into one policy number. Alysse, the customer service representative that answered my call on 7-7-25 did a phenomenal job of explaining this change. She was very polite, professional, and highly knowledgeable when guiding me through this change. More importantly, she listened intently to my questions and delivered her responses with credibility and enthusiasm. And, the good news is that she was able to convey that this systemic policy change yielded a significant premium reduction for our 2 vehicles! Awesome job, Alysse! Hope to talk with you again. It was a pleasure chatting with you. Mark Thompson"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're so glad to hear that Alysse was able to clearly explain the recent system change and help you take advantage of the new bundling option. It’s always our goal to make insurance easier to understand and to find ways to bring more value to our customers!"
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Nicole Scherrer-Realtor

July 2, 2025

5  out of  5
rating by Nicole Scherrer-Realtor
"Angel was so helpful getting me information on my account!"
We responded:
"Thank you for your kind words! 😊 We're so glad Angel was able to assist you with the information you needed. We appreciate the opportunity to support you!"
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Denise Moore

July 2, 2025

5  out of  5
rating by Denise Moore
"I first spoke with Kendra who was very helpful. I wasn't sure if I wanted to change insurance company. I thought about it and called back. I talked to Andy. There was no pressure just a lot of knowledge and information given. He was very helpful. I decided to change not only my car insurance but also my homeowners insurance. I actually got better coverage at a better cost. A true win win for me. I experienced professional people with the knowledge needed."
We responded:
"Thank you for sharing your experience! We're so glad Kendra and Andy could provide the knowledge and support you needed. Getting better protection at a better value is always a win, and we’re honored to be part of that journey. Welcome to our Carmel State Farm family!"
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Pamela Stevens

July 1, 2025

5  out of  5
rating by Pamela Stevens
"Andy of the Greenfield office was amazing. He was knowledgeable and personable. Andy made sure I understood all the information explaining and answering questions as we discussed coverages and options. I would definitely recommend him to everyone."
We responded:
"Thank you for the thoughtful feedback of our Greenfield agency! 😊 We’re delighted to hear that Andy provided such knowledgeable and personable support while guiding you through your coverage options. "
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Tyler Boyle

June 30, 2025

5  out of  5
rating by Tyler Boyle
"Timely! I needed a quick turn policy in a few hours notice and after getting ahold of Andy at this agency, he was able to facilitate a smooth and quick process, saving me time moving into my new spot."
We responded:
"Thank you for the thoughtful feedback! We’re so glad Andy was able to assist you swiftly and smoothly when you needed it most. Making insurance easy and timely—especially during big transitions like a move—is something we take great pride in here at our Carmel State Farm agency. Wishing you all the best in your new place!"
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Dilpreet Banga

June 30, 2025

5  out of  5
rating by Dilpreet Banga
"Andrew was very helpful in getting me the renters insurance."
We responded:
"Thank you for your kind words! We're so pleased Andrew could assist you in securing your renters insurance with ease. We’re grateful for the opportunity to support your insurance needs!"
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Alli Pierzchalski

June 25, 2025

5  out of  5
rating by Alli Pierzchalski
"Had a lovely chance to speak with Angel on the phone today. She was professional, kind, and very knowledgeable. It’s a pleasure doing business with this team!"
We responded:
"Thank you for sharing your kind feedback! We're delighted to hear that your conversation with Angel was a pleasant experience. It’s an honor to support you, and we sincerely appreciate your trust in our Carmel State Farm!"
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Anna Rode

June 24, 2025

5  out of  5
rating by Anna Rode
"Marti did a great job for me in getting my declarations page to me in a timely manner. She was very kind, accommodating and knowledgeable."
We responded:
"We appreciate and value your opinion! We're thankful Pam was able to assist you and that you felt you can share your positive experience with the World to see! Have a great Holiday Season!"
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David Cordes

June 16, 2025

4  out of  5
rating by David Cordes
"Could have been 5 stars if not for the fact, that the drive and save program has a lot of flaws. I.e. roundabouts, as far as counting as cornering. Braking concerns, as of I'm driving to fast and not braking til I'm too close to another car. Phone usage, I put my phone on the cup holder and when it moves around, it's trying to say I'm on the phone. I relayed these concerns when I got my follow up call."
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g burton

June 13, 2025

5  out of  5
rating by g burton
"I had a question about the new migrating of accounts. Marty called me back at the prescribed time, answered all my questions and walked me through any changes I would need to make. She was patient and thorough and I very much appreciated her effort."
We responded:
"We really appreciate you taking the time to leave this review! We're so happy to hear Monti was helpful and made the conversation a great one. It means a lot to us to know you had a positive experience with our State Farm. If any other questions come up, we're always here to help"
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Erik Simmons

June 12, 2025

5  out of  5
rating by Erik Simmons
"Have used these guys for a wile now. Andy is the best always takes care of you. He answers his phone or calls you right back and that’s a rarity in today’s world. Highly recommend."
We responded:
"Your loyalty and recommendation means the world to us! Andy takes pride in providing top-notch service, and it's wonderful to hear he's made a difference for you. Thank you for choosing us for your auto policies!"
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Jonathan Ramirez

June 11, 2025

5  out of  5
rating by Jonathan Ramirez
"Awesome service. Andrew was extremely helpful with finding the best plan for me. He also did a great job explaining everything from start to finish. Wouldn’t insurance anywhere else, if I could give this 10 stars I would!"
We responded:
"Wow, 10 stars—thank you for the incredible feedback! We're thrilled that Andrew provided such outstanding service and helped you find the right plan for your needs. We truly appreciate your trust and loyalty in our Carmel State Farm! "